Wednesday, July 15, 2009

Repair/Troubleshoooting Help

Where do you go when your gadget, computer/ stroller/ refrigrator, breaks? Google works well but only if it’s something popular, like iPods for example. For less popular devices you might need more specialized resources. Two websites that can be of great help are the following:

1) Safemanual's/Diplodocs. http://safemanuals.com/ With nearly 900.000 user manuals this is the first site you should visit. Go and get the owner’s manuals for the device in question. There are a million reasons why your user manual gets separated from your item especially when you most need it.
So, Paris-based Safemanuals is certainly worth putting in your bookmarks. It’s a free service, has 880,000 user manuals online already and grows by around 500 user manuals daily.
Neither the uploading nor the downloading require registration or authentication and the site has already found that some manufacturers are using the site to distribute their user manuals.

If you either can't find your needed manual in the website above and/or already own one but still need help with your problem, then ask about it on the website below.

2) FixYa. http://www.fixya.com/ FixYa is a free tech support community for troubleshooting and fixing electronic gadgets. In 2005, too many product manufacturers were neglecting post-purchase customer support. While there were thousands of shopping sites and search engines, customers were looking to repair, modify and beautify their belongings were left at a loss.
Frustrated entrepreneur Yaniv Bensadon set out to build a community resource capable of providing relevant and up-to-date troubleshooting data for one million products.
Through the sites unique rating system, FixYa is allowing users to find the best solutions for the most common problems of each and every product that the site is covering. The best thing about this database is that it is based on true user experience rather than projected FAQ's by the manufacturer.
One Can: Browse Experts, Search databases of previously answered questions, Find Products, Find Cars, Find Manuals and User/HowTo Guides, Find Warranty Service Plans, Repair Service Directory, Ratings& Recommendations and more.

Happy troubleshooting.

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